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App not working

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‎09-17-2019 23:32 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-17-2019 23:32 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

I opened my app this morning and worked fine. But haven’t been able to open it for 6hrs now. 

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‎09-18-2019 00:12

‎09-18-2019 00:12

There was a problem yesterday with the iOS app where the app would not open for some people. Are you using iOS? If so, make sure your app is on version 3.6.1 which fixed the problem 

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‎09-18-2019 00:50

In response to SteveH

‎09-18-2019 00:50

I am 12.4.1 but had to uninstall app and reinstall it. Now it’s working😊

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