Battery Draining Faster

[Hexia]

A few days ago I noticed my Fitbit started draining within a few hours, I’ve tried reseting it and everything else I’ve looked up. It’s still draining fast and I’m not sure what else to do.

[Honeypie4321]

Same thing started happening to me about a week and a half ago. It does in 2-3 hour’s and got lines going thru the text in the screen. I

 spent 15 minutes with customer support and that was a waste. He said it  might be all the notifications I have on. BS. I’ve noticed a lot of people are having issues recently.  I’ll look for another brand if this doesn’t get fixed. 

[Hexia]

I thankfully don’t have lines going through my text, but my battery drains in less than a day. 

I also was unable to get through to live chat and ended up messaging them on twitter and finally got someone to have a conversation over email with me. They told me to turn off all of the “unneeded” battery wasters, and so I did, and then fully charge it and record how long it lasts. 

I fully charged it at 3:32pm, and it is now at 45% and it’s 7:17pm. So I guess when it dies I’ll let them know and see what all that does for me. 

Hopefully things get sorted out! 

[eVicky]

I am facing a similar issue the battery does not last even 30 minutes now. 

When I put the fitbit charge2 device for charging it charges in say 10 minutes complete.

[Honeypie4321]

They told me to turn off all my stuff too and to reach out with my case # If it continues to lose battery quickly. I haven’t taken it off charge yet so it’s working when I go for my walk later. Good luck to you as well.