help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery Draining Faster

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-11-2020 12:10 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-11-2020 12:10 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

A few days ago I noticed my Fitbit started draining within a few hours, I’ve tried reseting it and everything else I’ve looked up. It’s still draining fast and I’m not sure what else to do.
Best Answer
Labels:
4 REPLIES 4

‎08-11-2020 18:08

‎08-11-2020 18:08

Same thing started happening to me about a week and a half ago. It does in 2-3 hour’s and got lines going thru the text in the screen. I

 spent 15 minutes with customer support and that was a waste. He said it  might be all the notifications I have on. BS. I’ve noticed a lot of people are having issues recently.  I’ll look for another brand if this doesn’t get fixed. 

Best Answer

‎08-11-2020 18:18

In response to Honeypie4321

‎08-11-2020 18:18

I thankfully don’t have lines going through my text, but my battery drains in less than a day. 

I also was unable to get through to live chat and ended up messaging them on twitter and finally got someone to have a conversation over email with me. They told me to turn off all of the “unneeded” battery wasters, and so I did, and then fully charge it and record how long it lasts. 

I fully charged it at 3:32pm, and it is now at 45% and it’s 7:17pm. So I guess when it dies I’ll let them know and see what all that does for me. 

 

Hopefully things get sorted out! 

Best Answer

‎08-11-2020 23:53

In response to Hexia

‎08-11-2020 23:53

I am facing a similar issue the battery does not last even 30 minutes now. 

When I put the fitbit charge2 device for charging it charges in say 10 minutes complete.

 

Best Answer

‎08-12-2020 11:28

In response to Hexia

‎08-12-2020 11:28

They told me to turn off all my stuff too and to reach out with my case # If it continues to lose battery quickly. I haven’t taken it off charge yet so it’s working when I go for my walk later. Good luck to you as well. 

Best Answer