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Battery Issues On Charge 4

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I am not sure why, but since Sunday I have been struggling with the battery of my fitbit.  I have had my device on charge for almost a whole day.  Last night it was on and showed battery of 96%, but this morning at 2h55 it said battery is low and this morning by fitbit was dead.  My fitbit is only 2 years old, but not sure whether it is the fitbit or whether it is the charger... I have cleaned both of the charging points too and still no luck.

 

 

Moderator Edit: Clarified subject

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Hi there @MBez. Welcome to Community Forums.

 

Thank you for sharing your experience. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.

 

Or if the issue persists, please contact Support Team.

 

Have a good one.

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Hi @LucioFitbit, thank you I have checked and tried everything.  My Fitbit seems to charge fine, but battery just doesn't last!  Furthermore, everytime I charge it after it has gone off, it seems like more of the screen goes black...

MBez_0-1669184257204.png

 

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Hi there @MBez, it's good to have you in the Community.

 

I appreciate the image and the information shared. I'd recommend you contact Support Team for further assistance.

 

Have a good day.

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