10-25-2022
23:10
- last edited on
12-14-2022
13:05
by
MatthewFitbit
10-25-2022
23:10
- last edited on
12-14-2022
13:05
by
MatthewFitbit
I am not sure why, but since Sunday I have been struggling with the battery of my fitbit. I have had my device on charge for almost a whole day. Last night it was on and showed battery of 96%, but this morning at 2h55 it said battery is low and this morning by fitbit was dead. My fitbit is only 2 years old, but not sure whether it is the fitbit or whether it is the charger... I have cleaned both of the charging points too and still no luck.
Moderator Edit: Clarified subject
10-27-2022 15:07
10-27-2022 15:07
Hi there @MBez. Welcome to Community Forums.
Thank you for sharing your experience. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.
Or if the issue persists, please contact Support Team.
Have a good one.
11-22-2022 22:18
11-22-2022 22:18
Hi @LucioFitbit, thank you I have checked and tried everything. My Fitbit seems to charge fine, but battery just doesn't last! Furthermore, everytime I charge it after it has gone off, it seems like more of the screen goes black...
11-23-2022 04:51
11-23-2022 04:51
Hi there @MBez, it's good to have you in the Community.
I appreciate the image and the information shared. I'd recommend you contact Support Team for further assistance.
Have a good day.