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Battery not lasting

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‎05-13-2020 10:04 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-13-2020 10:04 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

I haven't used my Fitbit for a few months so the battery was completely flat. Since using it again it is only lasting for half a day, despite charging every evening. I've turned off the notifications and have rebooted it. Any other suggestions, as half a day isn't practical 

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‎05-13-2020 10:21

‎05-13-2020 10:21

Mine is on an 18 months run and fine regarding battery life. Have you updated to the latest firmware of the device? You do that connecting the Charge 3 to the charger - let it charge to something like full. On your phone - open the fitbit app. Tap the download update (top right). Place the phone close to the Charge 3 charging to update. It takes roughly 30 minutes.

Aria, Charge 5, and Xiaomi Mi A2 Lite (Android One) user.
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‎05-13-2020 22:39

In response to jfe

‎05-13-2020 22:39

I have also done the update once, but this hasn't helped unfortunately. 

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