help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Beats per minute

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-31-2022 05:50 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎03-31-2022 05:50 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

resting heart rate not showing beats per minute

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎04-05-2022 19:12

‎04-05-2022 19:12

@Edgs , Nice to see you here. Thank you for your message. 

 

Could you please confirm if the missing data is not shown on the Fitbit app or on your Charge 4?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes

‎04-06-2022 04:00

In response to JuanFitbit

‎04-06-2022 04:00

It is not shown on my app or on my charge 4.   My steps are not shown either now

Best Answer
0 Votes

‎04-06-2022 18:09

In response to Edgs

‎04-06-2022 18:09

@Edgs , Nice to see you back. Thank you for your confirmation. 

 

Please make sure that you have the latest Fitbit app installed. 

Please follow these steps, some of which you have already done, but the order is important:

  • Restart your Charge 4.
  • Please on mobile, go to Settings>Bluetooth, and remove all connections that exist with the tracker. (Forget, ignore or unpair device depending on the phone OS version)
  • Turn off Bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn on the Bluetooth again, but DO NOT attempt to connect to the tracker from here.
  • Go on the app. From here, try setting up the tracker as a new device.

Hope this helps

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes