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Bike not automatically tracking

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‎01-06-2020 06:23 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-06-2020 06:23 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

Recently got a Fitbit charge 3. I cycle to and from work and find that, even though cycling is listed as automatically tracked, the Fitbit is not identifying my commute. What's the deal?

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‎01-06-2020 11:29

‎01-06-2020 11:29

Is your ride long enough in time? No long stops? 

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‎01-06-2020 23:06

In response to Rich_Laue

‎01-06-2020 23:06

Hi, cycle is approx 20mins mostly on cycle lanes so no long stops
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