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Black screen

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‎10-19-2020 01:04 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-19-2020 01:04 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

I have always had problems with getting a black screen but holding the button to reset has always fixed it. This time however nothing works, I’ve tried resetting it and also changing the clock face but still a black screen. Any suggestions?

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4 REPLIES 4

‎10-19-2020 01:10

‎10-19-2020 01:10

I have had the same issue. Short reset has worked previously but this time no joy. Have tried long reset as well but that hasn’t worked either. 

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‎10-25-2020 00:08

‎10-25-2020 00:08

Looks like it’ll have to go in the bin then! With so many people having the same problem and no fix I don’t think I’ll be buying Fitbit again, I’ll look at other makes.

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‎10-25-2020 02:56

‎10-25-2020 02:56

Me too reset not worked got told to try re out via app but cant find where or how

 

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‎10-25-2020 06:03

‎10-25-2020 06:03

Mine is black screen too. Nothing has worked

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