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Blurry display

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‎08-08-2019 01:45 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-08-2019 01:45 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

I woke up this morning and my Fitbit needs charging anyway but the display screen was off centre and had flipped so was backwards. Have reset but it comes up blurry and the did it again so have reset again but still blurry. Any help?

 

Moderator edit: Subject for clarity 

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‎08-09-2019 17:29

‎08-09-2019 17:29

Hi @Sara2611 welcome to the Community Forums! Smiley Happy

 

First, I appreciate your effort and patience troubleshooting this display situation with our restart process. Let me share with you that our Customer SUpport team was contacted on your behalf to receive further assistance directly with them. That said, please keep an eye to your email inbox because they'll be in touch with you soon.

 

In the meantime they get in touch with you, let me know if you have any additional questions.

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‎02-19-2020 09:50

In response to RicardoFitbit

‎02-19-2020 09:50

My display is blurry.  Can I fix it?

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