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Broken Charge 2 screen

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‎07-20-2020 08:33 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-20-2020 08:33 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

The screen from my charge 2 is broken, cracked, can you email me please,

 

 

Moderator Edit: Personal info removed and clarified subject

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‎07-20-2020 08:36 - last edited on ‎07-21-2020 09:37 by Fitbit Moderator

‎07-20-2020 08:36 - last edited on ‎07-21-2020 09:37 by Fitbit Moderator

Hi @Sonja333  Fitbit won't contact you, so you might want to edit your post to remove the email address, as this is a public forum. The warranty period is one year or two years in some European countries, so you're more than likely out of warranty. The Charge 4 was released earlier this year. There are no repairs for these devices.

Stepping in the U.S.A. since September 2013. Android 14

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‎07-21-2020 09:39 - last edited on ‎03-12-2025 11:01 by Fitbit Moderator

In response to Odyssey13

‎07-21-2020 09:39 - last edited on ‎03-12-2025 11:01 by Fitbit Moderator

@Sonja333 It's nice to have you on board!

Let me help you with your damaged Charge 2. As @Odyssey13 said these devices haven't been sold in a while but I have created a ticket so our Support team can review your case and see if there are options for you.

Let me know how it goes.

Alvaro | Community Moderator

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