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Broken Charge 3 wristband

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‎08-14-2021 14:39

‎08-14-2021 14:39

I got the Charge3 a little over a year and a 1/2 ago. And now the wristband itself is cracked and about to split in 2 (not the device, but the actual wristband).  
Has anyone else have this problem?  If so how have you had the product for? 

Thanks,

Neil_k

 

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‎08-14-2021 21:55

‎08-14-2021 21:55

Hi @Neil_k  you can easily replace the band. The band has the same warranty as the device - one year.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-16-2021 04:35 - edited ‎08-16-2021 04:35

In response to Odyssey13

‎08-16-2021 04:35 - edited ‎08-16-2021 04:35

Hello @Neil_k. Welcome to the community forums! @Odyssey13 Nice to see you around and thanks for your great input! 

 

@Neil_k Thank you very much for the detailed information. Adding to the post above, I'd recommend visiting this thread for more information about your question and for additional tips and suggestions regarding broken wristbands. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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