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CHarge 2 accuracy during workouts

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‎05-19-2020 10:14 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-19-2020 10:14 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

I brisk walked for 1.5 hours non stop and it tells me 1.5 miles. I workout for 20 minutes and soemtimes it does not even show any active workout time.

 

Have you seen this psoblem? Do you know of a solution?

 

Moderator Edit: Clarified subject

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‎05-26-2020 17:41 - last edited on ‎09-10-2025 12:07 by Fitbit Moderator

‎05-26-2020 17:41 - last edited on ‎09-10-2025 12:07 by Fitbit Moderator

Hi @Appi, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared/ If you haven't already done so, I recommend you to restart your Charge 2 to refresh its performance and then check: How accurate are Fitbit devices? and How do I track my workouts with my Fitbit device? for more information about this.

Let me know if you have any additional questions, I'll be around.

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