Calendar notification repeating

[Pkpsmall]

I get calendar notification on my Charge 2.

The reminder keeps going off at random times. I can not dismiss the reminder.

I have an even for today scheduled 4pm-midnight. It is 9:15pm. I have had the reminder notification about 5 times since 4 pm.

I have tried pressing the button, pressing and holding the button and tapping on the screen. Nothing seems to dismiss or acknowledge the reminder.

I only have 1 reminder set in the calendar.

Using iPhone 6S plus. Both iPhone and charge 2 have most recent updates.

Thanks

[MarreFitbit]

It's nice to see you around the Community @Pkpsmall!  I'd recommend doing the following:

• Log out of your Fitbit App
• Force quit the App
• Restart your Charge 2
• Turn off the Bluetooth
• Shut off your phone and turn it on after 1-2 minutes
• Turn on the Bluetooth
• Log back into your Fitbit App

Give it a shot and let me know if this worked! 

[Pkpsmall]

I have tried that. It did not work.

I had an even in my phone for 5:30. Notification went off 1 hour before the event. Fitbit notification went off (for the first time) 20 minutes after event stated. Still waiting to see if I have additional notifications of the same event.

[MarreFitbit]

Thanks for keeping me posted @Pkpsmall! I'd recommend disable the notifications and re-enable them. If you're interested in calendar notifications, note that most trackers can only display them if they're sent from the default iOS Calendar app. If your third-party calendar app syncs with the default you won't notice a limitation. Only Blaze lets you choose a third-party calendar app directly.

Here are the steps:

1. Confirm that your mobile device is compatible with our notifications feature by visiting http://www.fitbit.com/devices. 
2. Make sure Bluetooth is enabled by going to Settings > Bluetooth.
3. Make sure your mobile device permits notifications:
   1. Go to Settings > Notifications > Phone.
   2. Make sure Allow Notifications is on.
   3. Repeat steps 1 and 2 to enable notifications for text messages, calendar events, email, and other third-party apps such as Facebook or WhatsApp. 
4. Go to Settings > Do Not Disturb and make sure these settings are turned off because they prevent the mobile device from sending notifications to your tracker.

Let me know the outcome! 

[Pkpsmall]

I have tried this. Yesterday I had about 15-20 notifications for work. The event is scheduled from 4pm-midnight. From 1 hour before the event (when I have my notification set for) up to 15minutes before then end of my event. So over about 9hours. Timing was random. Sometimes I'd have a couple in an hour, sometimes 1 an hour.

[MarreFitbit]

Thanks for the update! I'd recommend doing what I've suggested in my previous post, but before attempting them I'd try disabling your notifications. Once you've done that and also you've followed the steps try enabling your calendar notifications to see if this does the trick.

Keep me posted @Pkpsmall! 

[SunsetRunner]

Same issue here. iPhone SE Fitbit charge 2 - all software up to date. I have a recurring event in the calendar app starting every day at 5pm, ending 00:00. 

Observation: If I disable Bluetooth during the event and re-enable it, I get a reminder on my Charge 2.

This happens EVERY time. 

I assume that the recurring notifications are caused by loosing Bluetooth connection. After connection is reestablished you get notified of all current events.

This could for example happen if the tracker is too far away from the phone.

If you disable iOS calendar notifications then you don't receive the notifications on the tracker.

Result: this behavior is caused by the iOS calendar and is not a Fitbit issue!

Workaround:

Keep tracker and phone nearby and always connected:)

[Babychupes]

It is now 2018 and this issue has still not been resolved by Fitbit.  I see the topic pop up on many Fitbit products' boards.  I think the only solution is to just turn off the calendar notifications.  That is a hassle because if it worked the way it should, it's a nifty feature to have.  I'll keep an eye out for a solution, but in the interim I will just turn it off.  Or, dare I say it, is it time to switch to Apple Watch?

[Bwings]

This issue started happening for me last Saturday...a week later it is driving me nuts. Often I get the notification after the event and repeatedly after that. Just now I was notified 3 times in 5 minutes of an event that had happened 5 hours ago....

[bonbon2D]

This is happening with my Charge 2 as well, but has only started doing this fairly recently (within the last month), and it only happens, oddly enough, when I have my gym class scheduled on the calendar, and then it continues to go off on my fitbit about 4 to 5 times DURING my class.

[Bwings]

We did all these things and even deleted the event from the calendar and i was STILL getting notifications. Sometimes it’s once or twice an hour sometimes it is three times in a minute. 

I have even uninstalled and reinstalled the app!! 

What is going on?! 😞 

[Bwings]

Did this as well and it didn’t work. 

[Cheetaah]

Still happening in June 2020! Driving me crazy!

[CBR]

Still happens on ionic in July 2021.    Super super annoying.  It’s one thing to know the wrist heart rate isn’t fully accurate ( had a heart attack so I know) , but then when the other features that make it a smart watch don’t work….  With all the cheap alternatives now and Apple competitively priced it’s baffling this isn’t a priority to fix. 

[Srikanthkumar]

Its April 2022, Still happening on Charge 5. Keep reminding me about the event throughout the day.