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Call and message notifications not working

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‎03-10-2020 20:04 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-10-2020 20:04 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Yet again I've tried every trouble shooting method known and I still can't get notifications of calls or texts.

 

I'm at the definitely won't get another fitbit stage! They can be worse than useless at times. 

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3 REPLIES 3

‎03-11-2020 06:14 - last edited on ‎11-01-2025 10:14 by Fitbit Moderator

‎03-11-2020 06:14 - last edited on ‎11-01-2025 10:14 by Fitbit Moderator

@MrsKPNut Welcome! It's great to see you around! 

Sorry to hear that your Charge 2 isn't getting notifications and thank you for troubleshooting this issue following the suggestions you received in previous posts. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-11-2020 14:47

In response to AlvaroFitbit

‎03-11-2020 14:47

I have the same issue. It was working fine and out of nowhere I’m not getting any calls of text messages notifications. Please help!

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‎03-11-2020 16:36

In response to AlvaroFitbit

‎03-11-2020 16:36

My boyfriend is also experiencing this issue with the 1 year old Charge 2 I gave him after upgrading to a Versa Lite. We've tried every troubleshooting tip that has been posted and still nothing.

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