Call notification doesn't display correct caller

[Ninangku]

After update, calls on tracker displays wrong caller. It displays last answered caller. I've reset the tracker, uninstall/reinstall app.

[dkt26]

Just updated again.  Will see. Sent from my Verizon, Samsung Galaxy smartphone

[Carch]

Still not working. I reinstalled the app. Now fitbit displays nothing.

[Treviz99]

With that update that problem was solve but now the notifications is showing all of the latest messages again before show the new. 

[dkt26]

I updated again yesterday.  Turned the bluetooth off then back on. STILL NOT WORKING!  This issue  been going on for  2 1/2 months! 

[dkt26]

• Continue to update with no resolution.  When will this be fixed?  Software glitches happen but not sure this is a priority.   I have chatted twice with tech support.  No answers!  Very frustrating. 

[SunsetRunner]

RicardoFitbit,

I have had the same issue with my Charge 2. All my calls come in with the same name. I tried everything that has been posted on the forum only to have NO success...Hopefully this will get resolved. This is just unacceptable. I bought my Grandson for a gift and not sure I will give it to him at this point...

[May-k]

Iam having the same problem. Fitbit doesn’t display when a call is coming in.. it was working fine until the last update.. how do u fix this problem.. Iam missing important calls.. I have a iPhone 8plus and Fitbit charger 2... no good if they do t work.. 

[raycap]

Is there a way to install the previous release (before 22.58.00); wife and I are having short battery life and wrong caller ids on charge 2 since last release.

[eversd11]

It is still not working for me yet. This is going on far too long.

[Suzq501]

Mine isn't working either. I have a Samsung S9.

My display always shows the last person that called not the current one.

[Danellen03]

We are having the same issuse. Really debating on leaving Fitbit 

[robinrainey]

Since the supposed update I don't get any notifications now

[robinrainey]

Seems that no one is listening since the moderator hasn't responded in over a month. Maybe it's time to switch and get rid of the Fitbits!

[gLindag]

Agreed!Sent from my T-Mobile 4G LTE Device

[lehg]

It is frustrating as it has been over a few months now and Fitbit still has not resolve the issue. The update should improve the app instead of making it worsen.

[78KT]

I am also having the same issue.  I have to uninstall app and reinstall and it works for a few times and then stops working.  Also my call notifications drop off for no reason.  Just had a call come in (phones was 3 inches away) and my Charge 2 didn't notify me a call was coming in.  All notifications are on and should be getting them.    Samsung Galaxy S7 Edge

[Suzq501]

I'm not getting call notifications at all now. What the heck is going on? 

[Danellen03]

Same I'm fed up with fitbit. It works one day but not the next. I'll never
purchase another fitbit items after all the trouble I have had with this.
You would think fit bit would get the problem fixed asap so many other
brands out there

[mtrasmus]

Mine works now. I apparently turned off notifications on my watch and I
turned it back on so I can get text messages. It now works.

[Danellen03]

Tried this still doesnt work