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Calorie burn crazy low??!!!

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‎05-13-2019 22:30 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-13-2019 22:30 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

I got a Charge 2 (used) today and the calorie burn recorded for exercise is crazy low? 

The heart rate seemed accurate. I did not change anything in my profile and it all looks correct. 

But I have been wearing FitBits for almost 2 years (first a Charge HR and then a Surge) and the calorie count seems way off based on the workout I did. I even scrolled through and found a similar workout with a similar average heart rate and duration in my workout history and it was way off! 

What could be going on? 

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‎05-13-2019 22:32

‎05-13-2019 22:32

I also found some on-line calculators, entered my personal details, heart rate and exercise duration and the calorie burn was off according to that too. It should be about what it has always been with my previous FitBits. I'm confused and this is stressing me out because I set goals for myself based on calorie burn. 

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