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Where is the sync Icon

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‎05-18-2019 23:31 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-18-2019 23:31 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

Ive not synced my charge 2 since November. Need to get back on track. I use my computer to track but the app/dashboard has changed...so I cannot find the sync icon now!! I've used the help section but still can't find it. Please can you help me out?? Thanks

 

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‎05-19-2019 06:26

‎05-19-2019 06:26

If you are talking about the Windows 10 app, click the Account icon near bottom right (looks like license), then click your tracker (Charge 2), then 'Sync Now' is on the right, as is 'all-day sync'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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