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Can't change the time on Charge 2

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‎01-11-2023 19:12 - last edited on ‎01-14-2023 06:54 by Fitbit Moderator

‎01-11-2023 19:12 - last edited on ‎01-14-2023 06:54 by Fitbit Moderator

I'm having trouble with changing the time on my Fitbit charge 2 tracker I have a Moto g pure 

 

 

Moderator edit:  updated subject for clarity. 

 

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2 REPLIES 2

‎01-11-2023 19:52

‎01-11-2023 19:52

Hi @Missingdenmark  the time on any Fitbit comes from the device used to sync, which would be your Moto phone. You need to be sure to sync it and have the time zone set. 

Stepping in the U.S.A. since September 2013. Android 14

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‎01-14-2023 07:07

In response to Odyssey13

‎01-14-2023 07:07

Welcome to the Fitbit Community, @Missingdenmark. I'm sorry to hear you can't change the time on your Charge 2. 

 

I noticed that you already got in touch with our team and received assistance. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

 

Thank you for your advise @Odyssey13.

 

See you around. 

Andrea | Community Moderator, Fitbitp>

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