02-04-2019
09:03
- last edited on
11-17-2020
11:25
by
MatthewFitbit
02-04-2019
09:03
- last edited on
11-17-2020
11:25
by
MatthewFitbit
My Bedtime and Wake up Time both show 12:00 AM, and when I try to change them, the changes never save. I can remove the existing times, but then when I try to set the time and input the times, and click OK, it just shows as being 12:00 AM again. Does this change the functionality of the sleep tracker, or does this just affect goal setting features?
02-04-2019 13:50
02-04-2019 13:50
@Seanuser, welcome to the community! This is rather unusual... is your Fitbit app up-to-date? Do you see other strange behavior in the app (i.e. other settings are not getting saved when you're changing them)?
Bedtime and wake time do not impact tracker functionality - bed time can be used for sleep reminders, and then app would show whether you sleep and wake time appear within set parameters... not 100% sure if its used for anything else.
Please, keep us posted!
05-20-2019 10:29
05-20-2019 10:29
Are these forums ever visited by Fitbit moderators?!!!!!!!
07-16-2019 18:32
07-16-2019 18:32
The font is too large in your settings
03-04-2020 03:26
03-04-2020 03:26
I cannot edit my sleep goal either. There is no 'Ok' button to save like there is to save your 'time asleep goal'. I was able to edit this only when I first had the app. I've checked that I have the latest version. I also logged out, cleared the cache and restarted the phone. Still no 'ok' button to make changes. The only thing I haven't done yet is cleared all data, I'm afraid to do that because at least I still have my wake up time goal. And I don't want to lose that. Any suggestions are very welcome.
04-11-2021 15:26
04-11-2021 15:26
Same here. Did you ever figure it out?
04-13-2021 04:06
04-13-2021 04:06
Lot's of questions, no answers! Why is there no "save", "set" or "ok" button on the sleep target setting window? I set it, tap all over the place, finally just hit 'back' and the times are not saved.
04-13-2021 04:30
04-13-2021 04:30
Hello @chrissygunter70 and @happyhike and welcome to the Help forum. This question was originally posted in the device forum. But this is an app issue, not a device issue. I am an iPhone user. On my phone app, there is a Done option in the upper left. All my changes are saved. Is this option available or missing on your screen? This is a fairly old thread. If you don't have that Done option, you should start a new thread in the appropriate phone app forum. Include a screenshot to show that it is missing.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-13-2021 08:31
04-13-2021 08:31
It seems to be an app issue. It's never been corrected in afraid. I gave up trying. I suppose I could discuss with the app developer
05-07-2022 07:05
05-07-2022 07:05
Thank you!
05-07-2022 16:48
05-07-2022 16:48
This can also be edited on the web at https://www.fitbit.com/sleep
06-03-2022 10:44
06-03-2022 10:44
I couldn't see the OK button on the lower left side because the font setting on my phone was too large. I made the font smaller and was able to see the OK button and set the times.
06-03-2022 10:45
06-03-2022 10:45
Thank you so much! That was it! Changed to smaller font and could see the OK button.