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Cannot Exit Screen Wake/Notifications screen.

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‎10-16-2018 11:53 - last edited on ‎11-17-2020 15:06 by Fitbit Moderator

‎10-16-2018 11:53 - last edited on ‎11-17-2020 15:06 by Fitbit Moderator

Just got my Fitbit Charge 3.  It will not exit the "Screen Wake/Notifications" screen.  I've tried tapping and swiping and it just sits there.  Help!

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24 REPLIES 24

‎12-29-2018 12:05

In response to CherylRN

‎12-29-2018 12:05

Try changing the clockface style in the app when it gets stuck on notifications. 

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‎12-30-2018 05:12

In response to Cjvs

‎12-30-2018 05:12

Thank everyone for your responses!!


Sent from my Verizon, Samsung Galaxy smartphone
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‎08-20-2019 14:54

‎08-20-2019 14:54

The green light keeps flashing on the back 

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‎08-21-2019 00:58

In response to BWELCH14

‎08-21-2019 00:58

That’s the heart monitor working so not a problem!

Sent from my iPad
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‎08-12-2020 19:44

‎08-12-2020 19:44

Can’t get my Fitbit to exit the screen wake notification

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