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Cannot log or access exercise activity

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‎04-26-2020 21:25 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-26-2020 21:25 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

For about a week now, my Fitbit app freezes and closes whenever I try to access my exercise activity. I cannot log any activity or view any automatically registered activity. I've restarted the app, the device, muy phone. Everything else works EXCEPT this! Please help. 

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‎04-26-2020 21:48

‎04-26-2020 21:48

You see the banner on the page? "We’re aware of an issue that may cause the Fitbit app to quit unexpectedly when you open the Exercise tile. For more information, check out our post."

Stepping in the U.S.A. since September 2013. Android 14

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