06-23-2019
08:29
- last edited on
09-08-2020
15:06
by
MatthewFitbit
06-23-2019
08:29
- last edited on
09-08-2020
15:06
by
MatthewFitbit
Hi there,
I haven't use my Charge 2 for a long time. Yesterday I decided to put it on again and so I did the charging. Unfortunately the charging process didn't work at all, no back-light or Fibit graphic shown on the display. Totally not working. Is there anything wrong with the battery? Can I do the replacement of battery? Or any method that can wake my Charge 2 up again? Awaiting for your reply. Have a good day! Many thanks!
P.S: When I am not using my Charge 2 device I put it safely inside my wardrobe. With nice box cover on.
06-23-2019 12:16
06-23-2019 12:16
Please define "long time". If a lithium ion battery is allowed to stay in a completely discharged state for any length of time the battery can become permanently damaged. That's why you'll notice your phone will completely shut down if the battery goes below a certain level. And sorry, the battery is not replaceable.
06-23-2019 12:26
06-23-2019 12:26
Hi Patruns,
Thank you for your quick reply.
06-23-2019 12:30
06-23-2019 12:30
Actually I haven't use it for about 6-month time. I used to put it on for every single day before. It makes me feel surprise coz I purchased it in less than a year. Thanks & have a good day!
Regards,
KingRon