04-09-2016
18:07
- last edited on
09-06-2020
20:15
by
MatthewFitbit
04-09-2016
18:07
- last edited on
09-06-2020
20:15
by
MatthewFitbit
Answered! Go to the Best Answer.
04-10-2016 09:31 - edited 04-10-2016 09:32
04-10-2016 09:31 - edited 04-10-2016 09:32
I saw a report that someone went in to their personal settings via their iPhone, and from there they could reset the starting date and initial weight for their current food plan. See if you can fix the problem that way, and if so please report back so we'll know we have a good solution. 🙂
Hope this helps!
Charge HR, Flex | Windows 10 | Android | iPad
Take a look at the Fitbit help site for further assistance and information.
04-10-2016 09:37
04-10-2016 09:37
08-08-2016 06:16
08-08-2016 06:16
Hey hey hey @TerriB59 welcome to the Fitbit Community! I'm so happy to have you here with us 🙂 I'm sorry for the delay in my response. I just wanted to check if you already changed the starting date of your weight loss?
Thank you very much @CashMoney for your good comments! I'm so glad to know that thanks to the posts here in the thread your issue was solved 😉
Please let me know if you have any other questions, I'll be pleased to assist you.
04-10-2016 08:53
04-10-2016 08:53
Hey hey hey @TerriB59 welcome to the Fitbit Community! On the "Log" page click on "Weight" option. After doing this click on "All" next to "Year", this will allow you to see all your weight data.
Hope this helps! Have a wonderful day
04-10-2016 08:59
04-10-2016 08:59
04-10-2016 09:31 - edited 04-10-2016 09:32
04-10-2016 09:31 - edited 04-10-2016 09:32
I saw a report that someone went in to their personal settings via their iPhone, and from there they could reset the starting date and initial weight for their current food plan. See if you can fix the problem that way, and if so please report back so we'll know we have a good solution. 🙂
Hope this helps!
Charge HR, Flex | Windows 10 | Android | iPad
Take a look at the Fitbit help site for further assistance and information.
04-10-2016 09:37
04-10-2016 09:37
04-10-2016 09:53
04-10-2016 09:53
Hope your doing well @TerriB59 I can see that @SebringDon's answer was the one! Thank you very much for your help on this!
Please let me know if you have any other question. Have a beautiful day!
04-10-2016 10:29 - edited 04-10-2016 10:30
04-10-2016 10:29 - edited 04-10-2016 10:30
Glad to hear it worked. This thread is now marked as solved so if others have the same problem we know where to find the answer. Thanks for reporting back!
I had a vested interest, since I'm planning to change my goal weight in another couple of months, after my next annual physical. 🙂
Charge HR, Flex | Windows 10 | Android | iPad
Take a look at the Fitbit help site for further assistance and information.
07-04-2016 10:07
07-04-2016 10:07
How do you change the starting date of your weight loss? I accidentally reset my goal and today it gave me a 5 pound badge instead of my 35 pound badge. 😞
08-05-2016 20:10
08-05-2016 20:10
I always want to change my goal and get upset over how the date changes. Instead of spending days trying to find where i to change it like i did in the past i went on here. Thank you all you saved me alot of time and stupid frustration for something so simple. maybe next time ill remember how to change it right away. Changing the date helps me being will to change my new goal.
I LOVE MY FITBITS
08-08-2016 06:16
08-08-2016 06:16
Hey hey hey @TerriB59 welcome to the Fitbit Community! I'm so happy to have you here with us 🙂 I'm sorry for the delay in my response. I just wanted to check if you already changed the starting date of your weight loss?
Thank you very much @CashMoney for your good comments! I'm so glad to know that thanks to the posts here in the thread your issue was solved 😉
Please let me know if you have any other questions, I'll be pleased to assist you.
01-30-2017 07:43
01-30-2017 07:43
Thankyou for this! I was getting so frustrated about not seeing total weight lost on my dashboard! This was exactly what needed to be done to fix it! 🙂
01-30-2017 14:53
01-30-2017 14:53
04-30-2018 06:55
04-30-2018 06:55
Thank goodness for this post! I changed my goal weight and it reset my start date to today and showed 0.0 pounds lost so far -- I was so distraught because I couldn't find a way to go in and fix it! Fortunately I do have the phone app, and was able to go under my personal setting, then under Goals - Nutrition & Body, and reset the start date and the starting weight. (Fortunately I kept records of everything.) Thank you so much for the help. FitBit really should fix this issue, especially for those that don't use smartphones.
02-22-2020 22:58
02-22-2020 22:58
Use the phone app - frustrating to see this has been a problem for many years and is still broken. Was able to set it via the Phone, but still can't see the data I entered on the phone.
02-23-2020 04:13
02-23-2020 04:13
You think by not Fitbit would have fixed this.