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Charge 2 - Bands feedback

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‎04-01-2019 14:49 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-01-2019 14:49 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

Good watch bands have been around for decades.  I've had several fit bits.  All were a 4 carrot diamond ring on a trash can.  My wife has a similar product made by another company.  Her band has lasted 3 of mine and is still fine.  Other watch bands I have had have outlasted the watch by years, moved them to another watch.  

 

Other watches can have the band replaced at  MUCH  less the price.

 

Diamond ring on a trash can.

 

Is it planned obsolescence? 

 

 

Moderator edit: updated subject for clarity

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‎04-02-2019 10:20 - edited ‎04-02-2019 10:21

‎04-02-2019 10:20 - edited ‎04-02-2019 10:21

Welcome on board @Gadoh! Thank you for the thorough feedback for the Fitbit devices. This has not gone unnoticed and be sure that I will pass this along.

 

Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback.

 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

 

I've moved your post to Charge 2 board since it seems that you own this model. 

 

Please let me know if there's anything else I may do to assist. 

Maria | Community Moderator, Fitbit


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