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Charge 2 Display

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‎08-19-2019 04:33 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-19-2019 04:33 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

My display has developed a fault and is not displaying text correctly - It’s like some pixels are no longer working.

 

i can email a photo if you give me an email address

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‎08-20-2019 11:02 - last edited on ‎01-31-2025 11:33 by Fitbit Moderator

‎08-20-2019 11:02 - last edited on ‎01-31-2025 11:33 by Fitbit Moderator

@sedward1 Welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 display not working correctly. Please restart your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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3 REPLIES 3

‎08-20-2019 11:02 - last edited on ‎01-31-2025 11:33 by Fitbit Moderator

‎08-20-2019 11:02 - last edited on ‎01-31-2025 11:33 by Fitbit Moderator

@sedward1 Welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 display not working correctly. Please restart your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-02-2019 13:26

In response to AlvaroFitbit

‎09-02-2019 13:26

I’m afraid it didn’t and the problem has now got worse and the display cannot be read at all as hardly any pixels are working

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‎12-18-2019 06:13

In response to sedward1

‎12-18-2019 06:13

I also am having this problem.

It has been ongoing for several days, but sometimes, the display is almost all there, but backwards. Sometimes, huge chunks of text are missing. Sometimes, nothing will display, but I know it is still working because it vibrates with reminders or texts.

 

I've tried the restart I just read about, and I did it three times, as I saw in another post, but still nothing.

 

I've loved my Charge 2, and have never had any problems with it, until now.

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