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Charge 2 Fitbit Dim

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‎10-12-2022 03:47

‎10-12-2022 03:47

I have a Charge 2 and within the past two weeks the display is gone so dim I can barely see any of the displays. Is there a way to adjust the brightness ?

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‎10-13-2022 14:46 - edited ‎10-13-2022 14:47

‎10-13-2022 14:46 - edited ‎10-13-2022 14:47

Hi, welcome to the Community forums @depaor8 !

 

Thank you for your inquiry about the Charge 4. 

 

You'll be able to change the brightness of the screen by going to the settings app on your device. Please follow the steps listed here below:  

 

  1. Swipe left to reveal the apps on your device. 
  2. Keep swiping left until the Settings App and tap on it. 
  3. Look for the option "Brightness".
  4. If it says "Dim" below, then you'll tap once on that part of the screen and it should change to "Normal". Or, you can tap once more to change to "Auto". 

In addition, make sure the  DND (Do Not Disturb Mode) and the Sleep mode are also turned off, as they automatically dim the screen. You can find these options by pressing and holding the side button for about two seconds until the Quick Settings screen appears. 

 

Have a great day. 

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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‎10-20-2022 00:48

In response to GraceGFitbit

‎10-20-2022 00:48

If your Charge 2 display is dim, I'd recommend restarting your Charge 2 by following these steps: Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. Clip the other end of the charging cable to the port on the back of the tracker.

 

Regards,

Will

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