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Charge 2 HR - display problem

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‎03-25-2020 23:59 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎03-25-2020 23:59 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

Hi,

 

Yesterday something happened to my Charge 2 screen.

link to photo 

Do you think it might be a software related or is my tracker seriously knocked-out?:( 

I'm using my fitbit for 3+ years.

 

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‎04-15-2020 10:20

‎04-15-2020 10:20

@More86 It's great to see you in the Community! Sorry for the delay in my reply.

 

Let me help you with your Charge 2 screen issue. I couldn't see the picture as permission is required to access it. You can upload the picture to the Community by clicking the camera icon (use a web browser like Firefox or Chrome on a computer to easily do this). Still you can try restarting your device.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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