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Charge 2 Losing Time

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‎04-20-2020 15:15 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-20-2020 15:15 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Recently I've noticed my Fitbit time is off - it's 10-15 minutes behind.  It does correct itself quickly, but not sure why it happens.  Anyone else having this issue?

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‎04-29-2020 12:37 - last edited on ‎06-11-2025 08:04 by Fitbit Moderator

‎04-29-2020 12:37 - last edited on ‎06-11-2025 08:04 by Fitbit Moderator

@SSSFitness It's nice to have you on board! Sorry for the delay in my reply.

Let me help you with you Charge 2 losing time. The time will be updated when you sync your device so I guess this is what it is happening when you see it being corrected on your tracker. I suggest you restart your tracker by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-29-2020 13:17

In response to AlvaroFitbit

‎04-29-2020 13:17

Hi Alvaro!

Thanks for your reply! I just restarted my Charge 2, so we'll see how it
goes!
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