help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 Missing Active Minutes

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2023 19:05 - last edited on ‎01-25-2023 16:17 by Moderator Alum

‎01-18-2023 19:05 - last edited on ‎01-25-2023 16:17 by Moderator Alum

Today, active minutes on my Charge 2 reflected my walk accurately.  Then, I gardened for 15 total peak + cardio ... and nothing.  (Total gardening time = 24 minutes.) Only my walk counted.  What's going on?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-25-2023 16:21 - last edited on ‎10-11-2024 08:29 by Fitbit Moderator

‎01-25-2023 16:21 - last edited on ‎10-11-2024 08:29 by Fitbit Moderator

Hi there @MotherM, it's good to have you in the Community.

I appreciate you shared your experience. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then restart your device.

Also check these articles, What are Active Zone Minutes or Active Minutes on my Fitbit device? and How do I track heart rate with my Fitbit device?.

Best Answer
0 Votes