06-19-2020
06:42
- last edited on
09-08-2020
09:24
by
MatthewFitbit
06-19-2020
06:42
- last edited on
09-08-2020
09:24
by
MatthewFitbit
Has anyone else with the Charge 2 had vertical screen cracks running down each side of the screen? At first i thought it was a small scratch but looking more closely it's cracked the same on each side.
06-22-2020 12:56
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06-22-2020 12:56
@ClaireJoh I hope you're doing well!
Let me help you with your damaged Charge 2 screen. For this type of issue I suggest you let our Support team know about it so they can further assist you. I noticed that you already have a ticket with them so keep working with the team to find a solution.
Let me know how it goes.
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