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Charge 2 Screen cracks

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‎12-09-2020 08:22

‎12-09-2020 08:22

My charge 2 hada line on its screen, I thought it was a scratch. Turns out its a crack and more are showing up. 

Should I stop wearing it for health concerns? Mercury battery and all.....

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‎12-09-2020 10:23 - last edited on ‎11-05-2025 08:02 by Fitbit Moderator

‎12-09-2020 10:23 - last edited on ‎11-05-2025 08:02 by Fitbit Moderator

@Jgibbons It's nice to have you on board!

Let me help you with this issue. This isn't expected from your device, still I don't think the battery is damaged but I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-09-2020 21:04

In response to AlvaroFitbit

‎12-09-2020 21:04

Thanks!
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