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Charge 2 Screen is black

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‎09-02-2019 10:40 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-02-2019 10:40 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

My charge 2 is fading to blank on the screen but it still is charged with the green lights showing in the back. And I also restarted it as well and is fully charged! 

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‎09-03-2019 08:48 - last edited on ‎12-25-2024 09:57 by Fitbit Moderator

‎09-03-2019 08:48 - last edited on ‎12-25-2024 09:57 by Fitbit Moderator

@Bisonschimkf Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 2 screen not working and thank you for troubleshooting this issue. Since the issue persist please let our Support team know about it. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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