05-09-2018
18:42
- last edited on
09-08-2020
18:54
by
MatthewFitbit
05-09-2018
18:42
- last edited on
09-08-2020
18:54
by
MatthewFitbit
I have indicated that i will wear on Left wrist and that i am right handed. The screen orientation does not adjust. I want the button on the side of the Charge 2 to be on the right side as i look at it but the screen is upside down and will not re orient. I have played with changing the settings and the orientation remains fixed.
Any ideas anyone. Fitbit Help was no help
05-10-2018 04:50 - edited 05-20-2025 09:01
05-10-2018 04:50 - edited 05-20-2025 09:01
Hey there @RhymingOz, it's nice to see you around! The Charge 2 display screen does not rotate, it is fixed. If you wear it on your right wrist the side button will face your hand. If you wear it on your left wrist the side button will face your elbow. This cannot be changed.
That's a misunderstanding of the tracker's settings. The app ask you which one is your dominant hand (handedness) and in which hand you are wearing your tracker (Hand) setting so it know if it should be more sensitive or less sensitive to movements
There is, however, a request in the Feature Suggestion board to add this feature. I'd recommend up-voting and commenting on Ability to Rotate Charge 2 Display suggestion since it is very similar of what you're looking and asking for. Note that this idea is marked as "No currently planned" but it's still open for votes.
Let me know if there's anything else I can assist you with.
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03-28-2019 15:56
03-28-2019 15:56
This cannot be changed by the end user you mean. We already know that.
"Fixbit" needs to lower its bureacracy a bit and do the obvious. It's a REASONABLE and very minor request that doesn't involve endless change management meetings.
Just do it!!!
Takes a lot longer to talk about it.
03-28-2019 15:58
03-28-2019 15:58
Certain essential things like this should not require a vote.
I don't see anyone voting that this should not be done. Why would anyone do that?
03-28-2019 15:59
03-28-2019 15:59
Certain obvious things like this should not require a vote.
Should I wear clothes in the morning? Geez, let's vote on that.
I don't see anyone voting that this should not be done. Why would anyone do that?