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Charge 2 Silent Alarms Not Syncing

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‎11-05-2019 08:49 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-05-2019 08:49 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

My Charge 2 Silent Alarms are not syncing although the fitbit is clearly syncing in other ways.  I have been able to change my clock face, for example.  However, the icon next to the alarms are just spinning.

I am using an Iphone 8.  I have tried re-starting my phone, turning bluetooth on/off, syncing again and again.  But no luck.  Any suggestions?

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‎11-05-2019 08:56

‎11-05-2019 08:56

FYI - I deleted all alarms within the fitbit software on my computer.  Then I turned off my phone for quite a while.  Then I turned it back on.  Reset the three alarms.  Resynced.  And now it seems to be working and is set correctly.  So, I guess I fixed myself, but I am not sure what I did exactly that was the ticket.

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