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Charge 2 exercise not syncing

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‎11-04-2019 14:31 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-04-2019 14:31 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

My exercise hasn’t synced in 2 days. Anybody have this issue?

 

 

Moderator edit: updated subject for clarity

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‎11-05-2019 07:04 - last edited on ‎05-17-2025 13:10 by Fitbit Moderator

‎11-05-2019 07:04 - last edited on ‎05-17-2025 13:10 by Fitbit Moderator

@Luvspismo Welcome! Thanks for being part of our Community!

Let me help you with your Charge 2 not syncing your exercise. Are you referring to an specific activity or just the daily steps? Is your tracker syncing with your account? If it is an activity what type of activity it was and what was the duration? How did you record this activity? Could you share a screenshot of your app's activity area? The more information I have the better I will be able to assist you.

I look forward to your reply.

Alvaro | Community Moderator

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