Charge 2 Text Messages Not Coming Through

[Dotty14]

My Charge 2 has been working fine but all of a sudden my text messages aren't coming through on my Charge 2. I've reset and done everything possible my notifications are on but the icon just spins around.

[pepsr1]

I’m having the exact same problem

[SunsetRunner]

Mines the same but it's not receiving notifications from my mobile, it used to but not anymore, shame I like it.

[swelde]

I am having the same problem, i think i saw somewhere it had to do with the latest update. I'm not sure.  

[Kimbacub2000]

I am having the same issue with my iPhone 8S Plus. All notifications have stopped coming through.

Tried re-pairing and I keep getting the "Bluetooth Pairing Failed."

[AlvaroFitbit]

@Dotty14 @pepsr1 @SunsetRunner @swelde @Kimbacub2000 A warm welcome to our Community! Sorry to hear that you aren't getting your notifications on your Charge 2. Try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them and setup notifications. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

Let me know how it goes!

[swelde]

I have ALREADY tried ALL those things.... I do not recieve text notifications.

[Dotty14]

Have done all those things as per initial post, with no success, and now strongly considering returning my Fitbit.

[TimmyB68]

I am not getting text messages on my newest Fitbit charge 2 and it is something I enjoyed.