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Charge 2 Update

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‎07-03-2020 17:47 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-03-2020 17:47 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

I have tried every suggestion I have seen to get this Charge 2 to update.  It fails each and every time no matter what I do or which cell phone I use.  The cell phone app is up to date.  Tried restarting phone, restarting Charge 2, restarting both as well as every suggestion and combination I have seen here.  I also see that there are a rather large number of Charge 2 users having the same issue.  Has anyone actually been able to resolve this when it happens?

 

Thank you

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‎07-03-2020 20:20

‎07-03-2020 20:20

OK then...  no solution to this I guess other then buy a newer model...  Doesn't Apple do that to their users too?  Planned obsolescence?  

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