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Charge 2 active minutes missing from app

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‎05-29-2019 01:22 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎05-29-2019 01:22 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

I had 28 mins on My Fitbit charge 2 this morning! Just went on my app it was there! It refreshed and the whole 28 mins vanished? 😡 what’s going on?!

 

 

Moderator edit: updated subject for clarity

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‎05-30-2019 06:18 - last edited on ‎06-17-2025 06:43 by Fitbit Moderator

‎05-30-2019 06:18 - last edited on ‎06-17-2025 06:43 by Fitbit Moderator

@PoppyW Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your missing active minutes. Did you log any activities for that period of time? Could you share a screenshot of your activities? 

I look forward to your reply.

Alvaro | Community Moderator

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