Charge 2 almost completely unresponsive

[lizberkiel]

I've had my charge 2 for a while, but had to top wearing it for a few months.  In that time, the battery died, and it was kept in a dry and safe place so I could wear it later. 2 days ago I charged it and synced it. It was working great. It tracked me throughout the day and all night. Then it stopped. The screen will not turn on, it doesn't vibrate, it doesn't track or respond EXCEPT that the little green lights on the bottom will flicker. Since then, I've tried restarting it, it's been charging for days. Its been plugged into my pc and can't be found, I've held the button, I've cleaned the charging ports and cable. What can I do?

[AlvaroFitbit]

@lizberkiel Welcome to the Fitbit Community! I hope you're doing well!

I will gladly assist you with this. Thank you for restarting your device. Since the issue persist please let our Support team know so they can further assist you. I noticed that you already have a ticket with them so I wanted to know if they were able to help you.

I look forward to your reply.

[lizberkiel]

Hi!

So far I’ve answered all their questions, and done all they’ve asked me.
It’s still unresponsive. I’m waiting on their response! Thank you for
checking!