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Charge 2 and Razer Phone 2

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‎12-25-2019 16:23 - last edited on ‎09-08-2020 11:28 by

‎12-25-2019 16:23 - last edited on ‎09-08-2020 11:28 by

Does anyone know if the Charge 2 is compatible with a Razer Phone 2? Trying to give my old Fitbit to my Grandson but having trouble connecting it.  Thanks!

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‎12-26-2019 08:03 - last edited on ‎05-16-2025 08:27 by Fitbit Moderator

‎12-26-2019 08:03 - last edited on ‎05-16-2025 08:27 by Fitbit Moderator

@Eagledrk Welcome! It's nice to have you on board!

Let me help you with setting up the Charge 2 on your Razer phone. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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