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Charge 2 bank screen

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‎07-14-2021 04:28

‎07-14-2021 04:28

Hi, I have followed all the restart instructions but cannot get it to display anything. No battery icon when fitted to charger. It’s definitely sat into it fine. Holding the button for 4secs gets a buzz but nothing more. 
Data is transferring to the app and battery charge is 80%. 
Thanks

Andy

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‎07-14-2021 06:03

‎07-14-2021 06:03

@Andyrich303 Welcome to our Fitbit Community. I totally understand how you feel about the screen issue that your Charge 2 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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