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Charge 2 battery draining too quickly

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My battery on Charge 2 HR can't last a day after last update.. Need to charge it every day..... What to do? 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

Welcome to the Community Forums, @Ninnepinne.

 

I'd recommend restarting your Charge 2 and then, let it to run out of battery to charge it again. Keep an eye on it to see how the battery goes. You can also see: Can I extend my Fitbit device's battery life? 

 

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

 

Tips to best charge Fitbit trackers are:

 

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

 

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)

 

I've moved your post to the Charge 2 board to get more visibility and related replies here.

 

Let me know if you need further assistance. Robot wink

Maria | Community Moderator, Fitbit


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I still have the same problem.. It var 100% 8pm and now it is 85% and the clock is 9pm..

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Same - tried everything suggested ^^ ^^ and at 3.39 it was 100% charged and 10 mins later was less than 80%. The green lights are very bright and constantly on - I've turned off the HRM and synched the device but it has made no difference at all.

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Still the same... 

 

I was out for a 20 min walk now.. Was 100% when i started, and 20% when i was done...

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