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Fitbit Charge 2 will not turn on

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‎08-24-2019 17:37 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-24-2019 17:37 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

Went to bed and my fit bit was fine. I had charged it the day before. When I got up yesterday it was off. I have tried several things, holding the button down, plugging into my computer and holding the button down. Nothing works. There are two little green lights on the back that keep flashing so I don’t think it is unrepairable. Any suggestions?

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‎08-25-2019 11:40

‎08-25-2019 11:40

@Pjbarb Welcome! Thanks for being part of our Community! 

 

Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. I have created a ticket so our Support team so they can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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