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Charge 2 battery

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‎01-08-2020 08:55 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-08-2020 08:55 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

I got a charge 2 last year and the battery was lasting 7+ days, now it won't even last 2 days without me having to charge it.

i have tried the troubleshooting techniques and let it die completely before charging it again but it is still the same.

does anyone know what else i can do?

 

is this a common fault with the charge 2 as it was replaced last year due to the battery not charging and now it doesnt keep the charge

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‎01-09-2020 07:11 - last edited on ‎01-21-2025 09:04 by Fitbit Moderator

‎01-09-2020 07:11 - last edited on ‎01-21-2025 09:04 by Fitbit Moderator

@Louise986 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 2 not holding a charge and thank you for troubleshooting this issue. Since the issue persist please let our Support team know about this. I noticed that you already have a ticket with them so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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