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Charge 2 black screen

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‎12-23-2020 23:04

‎12-23-2020 23:04

My charge 2 screen has been slowly fading now to an all black screen! Why did this happen ? It also stopped receiving messages..

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‎12-24-2020 03:27

‎12-24-2020 03:27

Hi @Remco1990, welcome to our Fitbit Community. Regarding the screen issue that your Charge 2 has experienced, please restart it as described in this help article. After this, charge your tracker for 2-3 hours and see if the display works properly.

 

After this, follow the troubleshooting steps that are listed in this help page in order to fix the notifications issue. Finally, monitor your tracker and see if the issues get fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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