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Charge 2 blank screen issue

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‎08-20-2021 03:19 - last edited on ‎08-21-2021 07:06 by Fitbit Moderator

‎08-20-2021 03:19 - last edited on ‎08-21-2021 07:06 by Fitbit Moderator

My charge 2 screen has suddenly went blank but the green lights are on and it's still synching to the app. I have tried all the trouble shooting but no luck. I've also been unable to get anyone at fitbit support either. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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‎08-21-2021 07:06

‎08-21-2021 07:06

@Smudge82 Welcome to our Fitbit Community. Regarding the blank screen issue that your Charge 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

I noticed that you contacted our Support team and they sent you an email. Please reply to their email and they'll be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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