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Charge 2 blank screen

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‎08-14-2024 20:22 - last edited on ‎08-16-2024 12:23 by Fitbit Moderator

‎08-14-2024 20:22 - last edited on ‎08-16-2024 12:23 by Fitbit Moderator

Fiitbit charge 2 screen is blank and green lights are on.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-15-2024 05:24

‎08-15-2024 05:24

Hello @Sarvan2289 and welcome to the Community.  The Charge 2 is an older model, first released in 2016 and discontinued in 2018.  Fitbit's monochrome screens can lose their brightness over time.  You can try restarting your Charge 2 (place it in its charger, then press and hold the button until it restarts).  If that doesn't help, then I think your Fitbit screen has failed and you can't fix it.   

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-26-2024 17:28

In response to LZeeW

‎08-26-2024 17:28

This is disheartening.  My charge 2 screen went blank this afternoon.  It does still vibrate when I receive calls/texts.  It has 62% charge at the moment.  I guess if charging to full doesn't help, time to buy something new.

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