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Charge 2 blank screen

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‎02-03-2019 02:58 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-03-2019 02:58 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

My charge two has just gone blank .... it is still synced with my phone and if I try to reset.. it just vibrates and nothing happens 

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‎02-03-2019 04:52 - last edited on ‎02-04-2019 12:48 by Fitbit Moderator

‎02-03-2019 04:52 - last edited on ‎02-04-2019 12:48 by Fitbit Moderator

Do a Restart and do it several times if necessary.

 

 

Moderator edit: format, added link

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‎02-04-2019 10:34

In response to SunsetRunner

‎02-04-2019 10:34

@Jester104 Welcome! Thanks for being part of our Community! Sorry to hear that your tracker's display isn't working. Adding to @cbwilsha instructions try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

 

Let me know how it goes!

Alvaro | Community Moderator

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