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Charge 2 blank screen

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‎08-10-2019 19:11 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-10-2019 19:11 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

Hoping someone can help, 

my charge 2 has a blank screen as of this morning, still have green lights and it connects to my app fine, I have tried doing the plug in reset and also changing clock faces to bring the display back but still nothing!  Can anyone help please?

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‎08-11-2019 11:07

‎08-11-2019 11:07

@Sunsetrunner, welcome! It's good that the community is growing! 

 

Let me help you with your Charge 2 screen not working and thank you for restarting it. Since the issue persist please let our Support team know so they can further assist you.

 

I'll be around

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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