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Charge 2 broken button

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‎06-23-2021 16:55 - last edited on ‎06-24-2021 07:12 by Fitbit Moderator

‎06-23-2021 16:55 - last edited on ‎06-24-2021 07:12 by Fitbit Moderator

My button is broken. Pressing the button does not affect the screen and it is continuously flipping between the main screen and notifications, turning on and off notifications as if the button is being held down. What should I do?

 

 

Moderator edit: format

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‎06-24-2021 07:12

‎06-24-2021 07:12

@Reshupe20 Welcome to our Fitbit Community. Since you mentioned that the button of your Charge 2 is not working properly, I'd like you to clean around the button with a toothpick in order to remove any dust or moisture that may affect the functionality of the button.

 

Finally, monitor your tracker and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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